Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Our shipping fees is based on box.

1 Box (Max 12 KG) = RM 5 +
RM 12 Shipping Fee

Which payment methods are accepted in the Online Shop?

We do accept Direct Bank Transfer, Paypal and COD (Cash on Delivery)

Below is our bank detail:

Bak Lai Fish Ball Industries Sdn Bhd

5540 6232 3442


How long will delivery take?

If you order today, we will deliver tomorrow.

Which area do you provide delivery services?

Delivery services is only available at West Malaysia.

We do provide local pickup at our store located at 

No. 83, Jalan PM 2, Taman Peridustrian Merdeka, Batu Berendam 75350 Melaka, Malaysia

What is the minimum purchase?

The minimum purchase is RM 60 (not including shipping fee).

How do we contact you?

You can call us at 016 – 678 1868


email us at

Send us an email